Refund Policy

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1. Your Right to Cancel (UK Customers)

Under UK law, you have the right to cancel your order within 14 days of receiving your item for a full refund — no questions asked.

To cancel your order or start a return, email us at:
📧 info@ukpatriot.org
Please include your order number and reason for return (optional).

2. Returns Eligibility

To be eligible for a return:

✅ Items must be unused, unworn, unwashed, and in the original packaging
✅ Must be returned within 14 days of delivery
❌ Unfortunately, we cannot accept returns for:

• Custom or personalised items (unless faulty)

• Gift cards

• Items returned outside the 14-day window

3. Return Process

1. Contact us at [Insert Email] to request a return.

2. We’ll confirm the return address and instructions.

3. Send the item back using a tracked delivery service — return shipping costs are the buyer’s responsibility (unless the item is faulty).

4. Refunds

• Once your return is received and inspected, we’ll process your refund to your original payment method within 5–10 business days.

• You’ll receive an email confirmation once your refund has been issued.

• Shipping costs (if applicable) are non-refundable, unless the item is faulty or incorrect.

5. Exchanges

If you'd like to exchange an item (e.g. for a different size), please contact us. We recommend placing a new order for the desired item and returning the original.

6. Faulty or Incorrect Items

If you’ve received a damaged, faulty, or incorrect item:

• Email us at info@ukpatriot.org within 7 days of delivery.

• Include photos and your order number.

• We’ll send a replacement or offer a full refund — including return shipping where applicable.

7. Contact Us

If you have any questions or need help with a return, contact our customer service team:

📧 Email: info@ukpatriot.org
📍 Address: UK Patriot Clothing, Moulton Business Park, Northampton NN3 6AQ